System for the recording, management, control, storage and administration of communications carried out through different telephone channels, telephone exchange extensions, radio, mobile devices, etc.
Recording of communications
Management, operation and evaluation
Hybrid, analogical, digital, SIPREC, EUROCAR, mobile scenarios.
Security standards for data transfer and management.
Compliance with MiFID II, PCI, 27001, 22301, among others.
Customer solution and integration of communications infrastructure.
Cloud services on high availability infrastructure.
Record of telephone communications, radio and related screens generated during the dispatch of the control and operations centers for critical infrastructures.
Emergencies / Public Safety
Registration, location, reproduction and evaluation of communications in multi-agency emergency dispatch centers, ensuring compliance with international regulations.
Regulatory compliance, availability of recording operations between agents and clients, and compliance with financial regulations.
Recording in the same environment of all operator station communications, both voice communications and operating console signals.
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