Recording system

System for the recording, management, control, storage and administration of communications carried out through different telephone channels, telephone exchange extensions, radio, mobile devices, etc.

OPERATION
Recording of communications

Recording processing

Management, operation and evaluation

Characteristics
multichannel recording
Hybrid, analogical, digital, SIPREC, EUROCAR, mobile scenarios.
security
Security standards for data transfer and management.
legal regulations
Compliance with MiFID II, PCI, 27001, 22301, among others.
on-site solutions
Customer solution and integration of communications infrastructure.
cloud solutionS
Cloud services on high availability infrastructure.
APPLICATION ENVIRONMENTS

operations control
Record of telephone communications, radio and related screens generated during the dispatch of the control and operations centers for critical infrastructures.

Emergencies / Public Safety
Registration, location, reproduction and evaluation of communications in multi-agency emergency dispatch centers, ensuring compliance with international regulations.

Finance
Regulatory compliance, availability of recording operations between agents and clients, and compliance with financial regulations.

transport control
Recording in the same environment of all operator station communications, both voice communications and operating console signals.